Effective Date: 23 March 2026
Orbit Kitchen [OKFC] ("OKFC", "we", "our", or "us") respects your privacy and is committed to protecting the personal information of our customers and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services including our website, WhatsApp communications, and third-party platforms such as Meta (Facebook and WhatsApp).
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Orbit Kitchen [OKFC] is a cloud kitchen and quick service restaurant. We provide food ordering services through messaging platforms, websites, and partner delivery platforms.
We may collect personal information including:
This information is collected when you place an order, contact us, or interact with our services.
When you use our services, we may automatically collect certain information including:
This information helps us improve our services and user experience.
When you communicate with us through WhatsApp Business or Meta platforms, we may collect information such as your WhatsApp phone number and the messages you send to us. This information is used strictly for order processing, customer support, and service communication.
Meta (Facebook and WhatsApp) may also process your information according to their own privacy policies.
We use collected information for purposes including:
Orbit Kitchen does not sell or rent personal data to third parties.
We may share limited information with:
We implement reasonable technical and administrative safeguards to protect your personal information. However, no digital system can guarantee absolute security.
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Our services may interact with third-party platforms such as Meta (Facebook and WhatsApp), food delivery platforms, payment gateways, and hosting providers. These platforms operate under their own privacy policies.
Our website may use cookies or similar technologies to enhance user experience and analyze website usage.
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Orbit Kitchen may use contact information such as WhatsApp numbers, email addresses, or postal addresses to send promotional or marketing communications related to our services, menu updates, special offers, and announcements.
Such communications will only be sent to users who have voluntarily provided their contact information or opted in to receive promotional messages.
Users may opt out of promotional communications at any time by replying STOP or UNSUBSCRIBE to messages or contacting us directly.
Users may request access, correction, or deletion of their personal information by contacting us using the details provided below.
Orbit Kitchen may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
For any questions regarding this Privacy Policy or your personal data, please contact:
Orbit Kitchen [OKFC]
21-190 and 21-225, Dr. Nagendar Complex
Islampura, Miryalaguda
Telangana, India – 508207
Email: [email protected]
Phone / WhatsApp: +91 9490230077